Frequently asked questions
General information
Our cleaning agency provides a range of services, includingresidential, commercial, deep cleaning, and specialized services like carpet or window cleaning.
Are your cleaners trained and background-checked?
Our cleaning agency provides a range of services, includingresidential, commercial, deep cleaning, and specialized services like carpet or window cleaning.
How do I book a cleaning service?
Our cleaning agency provides a range of services, includingresidential, commercial, deep cleaning, and specialized services like carpet or window cleaning.
How can I prepare my home for cleaning?
Our cleaning agency provides a range of services, includingresidential, commercial, deep cleaning, and specialized services like carpet or window cleaning.
What cleaning products do you use?
Our cleaning agency provides a range of services, includingresidential, commercial, deep cleaning, and specialized services like carpet or window cleaning.
Pricing & payments
How much do your services cost?
Our prices vary based on the type and frequency of service you choose. For an accurate estimate tailored to your needs, please contact us, and we’ll provide a personalized quote.
Are there any additional fees I should know about?
Our prices vary based on the type and frequency of service you choose. For an accurate estimate tailored to your needs, please contact us, and we’ll provide a personalized quote.
What payment methods do you accept?
Our prices vary based on the type and frequency of service you choose. For an accurate estimate tailored to your needs, please contact us, and we’ll provide a personalized quote.
Scheduling & availability
How far in advance should I schedule a cleaning?
We recommend booking at least 2-3 days in advance to secure your preferred time slot. However, we do our best to accommodate last-minute requests when possible.
What if I need to reschedule or cancel?
We recommend booking at least 2-3 days in advance to secure your preferred time slot. However, we do our best to accommodate last-minute requests when possible.
Can I book a recurring cleaning service?
We recommend booking at least 2-3 days in advance to secure your preferred time slot. However, we do our best to accommodate last-minute requests when possible.
Do you offer same-day cleaning services?
We recommend booking at least 2-3 days in advance to secure your preferred time slot. However, we do our best to accommodate last-minute requests when possible.
Special requests
Can I request a specific cleaner for my service?
Yes, we understand the comfort of familiar faces, so you can request a specific cleaner for your appointments. We’ll do our best to accommodate your preference based on their availability.
Can I request eco-friendly or hypoallergenic items?
Yes, we understand the comfort of familiar faces, so you can request a specific cleaner for your appointments. We’ll do our best to accommodate your preference based on their availability.
Do you provide custom cleaning plans?
Yes, we understand the comfort of familiar faces, so you can request a specific cleaner for your appointments. We’ll do our best to accommodate your preference based on their availability.
Do you offer cleaning services for special events?
Yes, we understand the comfort of familiar faces, so you can request a specific cleaner for your appointments. We’ll do our best to accommodate your preference based on their availability.
